Privacy Policy


The Palace Group, a Florida corporation d/b/a “The Palace Group”, and its affiliates (collectively, The Palace Group, we or us) are concerned about protecting your privacy. We understand your concerns with regards to how information about you is used and shared, and we appreciate your trust that we will protect your privacy. This Privacy Policy describes what information we collect about and from you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy relates to the Palace Group website located at www.thepalace.org (the Website), and constitutes a part of the Terms of Use that can be found at the Website (the Terms of Use). By accessing and using the Website, you agree that you have read and understand this Privacy Policy and that you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

Information Collected

You may elect to provide us with certain identifying personal information about you (Personal Information), including but not limited to your name, age, street address, telephone number, e-mail address, fax number, company name, title, and other personally identifiable information. We use the Personal Information in the manner described in this Privacy Policy below. The Personal Information becomes the property of The Palace Group once it is delivered to us, and we will maintain copies in our records.
We may also collect certain non-personally identifiable information about you and about the equipment and com. Unless otherwise described in this Privacy Policy or in our Terms of Use, such Personal Information will be used solely for our internal business purposes. In addition, the information we collect may reveal such things as the type of Internet browser that you are using (e.g., Internet Explorer or FireFox), the type of operating system you are using (e.g., Windows XP or Mac OS), the domain name of your Internet service provider (e.g., Comcast or Bellsouth), the Internet protocol (IP) address assigned to your computer, the specific website you visited immediately prior to visiting the Website, specific pages that you accessed on the Website, the length of time you spent at specific pages of the Website, and the aggregate number of times that you visited the Website. The purposes for which this information is collected and used include facilitating Website operation and system administration, generating aggregate, non-identifiable statistical information, monitoring and analyzing Website traffic and usage patterns, and improving the content and content delivery with regard to the Website and the online media, content, materials, applications, and services that we describe or make available on the Website.

Use of Information

In addition to the uses mentioned or described above, or otherwise described in the Terms of Use, The Palace Group may use the Personal Information to respond to your inquiries or questions about our communities, for internal marketing purposes, to provide you with information, materials and advertisements about the Palace Group communities from time to time, to offer you products or services from time to time that The Palace Group believes may be of interest you, to consider you for employment at The Palace Group and to improve user experience of the Website.

Share of Information Collected

In the course of conducting our business we may transfer Personal Information between our offices and communities, or transmit such Personal Information to our affiliates and contractors. Any such transfer of Personal Information will be made in accordance with applicable law, and our affiliates and contractors have agreed to be bound by this Privacy Policy. We may disclose information about you if legally required to disclose information. We may also disclose information about you to establish or exercise our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
If you do not wish to receive any information, materials, from The Palace Group, you may so notify Palace Group in the manner described below. Within a commercially reasonable time following our receipt of any such notice, we will take steps to assure that you will not receive any further communications from us of such a nature.

Protection of Information

The Palace Group takes measures to secure and protect information transmitted via or stored on the Website and transmitted to and from the Website. Nevertheless, no security system is impenetrable. We cannot guarantee that information that users of the Website transmit to us will be totally secure. The Palace Group is not liable for any damages relating to any such security failure. Specifically, you acknowledge that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when transmitted over the Internet. You agree to notify us immediately if you become aware of any breach of Website security, this Privacy Policy or the Terms of Use.

Links to External Websites

Some links or hyperlinks may be posted on the Website that link to other websites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that we do not own or control. Should you happen to initiate a transaction on a website that our Website links to, even if you reached that site through our Website, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked site.


Visitors on our site may subscribe to our periodic newsletter to receive updates about the happenings at The Palace communities. Subscribers to our newsletter may "opt-out" or "unsubscribe" to receiving any future communication, through either following the 'unsubscribe' instructions contained on the footer of our newsletters, e-mail through our contact page(s), or call us at 305-2707000.


From time to time, we may change our privacy practices, and this Privacy Policy, because of changes in relevant and applicable legal or regulatory requirements, our business practices, or in order to better serve your needs and those of our other users. Notice of such changes to our privacy practices will be given in the manner described in the Terms of Use and a revised Privacy Policy will be posted on the Website.


If you have any questions or suggestions about The Palace Group, or our services or privacy practices, or if you would like to notify us as to your desire not to be contacted by us or would like to make a disclosure request, please contact us in writing at the address given below.
The Palace Group
Attn: Sales
11355 SW 84th, St. Miami, Florida 33173
E-mail: retire(at)thepalace.org